- Modern Home Experts
Redefining the Power, Climate, and Air Quality of Your Home.
- A modern, proactive approach to your home’s wellness, power, and climate—ready for THE MODERN HOME STANDARD in home service?
- HVAC Repair
HVAC Repair Services
Immediate Expertise at the Door — $250 Dispatch
A master technician arrives fully equipped, licensed, and insured—ready to solve the problem immediately. This sends actual expertise prepared to work, not an estimator who leaves and dispatches another crew later.
Precision Billing — $150/hour for Residentials
Paying only for exact minutes spent diagnosing and repairing. Labor runs $150 per hour broken down to $50 per 20-minute increment, never rounded up to full hours.
Typical Repair Cost: 60% of homeowners usually pay $250 plus 20 minutes of diagnosis. That's $300 total.
Video Evidence Before Purchase
Receiving detailed video of exact component failures sent directly to the phone—seeing the problem, understanding why it broke, and approving repairs with confidence instead of guesswork.
Maximum Equipment Lifespan
Extending system life by fixing root causes instead of symptoms. Replacing only when safety or efficiency demands it, keeping money in the account longer.
Urgent Care: Same-Day Stabilization.
Transparent Pricing
$99 — First 30 minutes
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$49 — Each additional 15-minute interval
$49 Access & Logistics Fee
(Condos, multifamily properties, extended travel)
Warranty
Minimum 5-Year Labor Warranty on all replaced parts
- Installation
The System Transplant.
Your Home’s Infrastructure Doesn’t Come With an Owner’s Manual. We Wrote One.
Offer
- Standard 3-Year Labor Warranty (3× industry average)
- Extended to 10 Years for Wellness Plan members
Systems Built Around Living Patterns
Getting heating and cooling designed for how residents actually live—not cookie-cutter installs. Studying comfort gaps and usage patterns first so the new system solves specific problems.
Visual Planning Before Payment
Seeing exactly where every register, line-set, and unit goes before touching a wall. Returning with Good/Better/Best options mapped to budget, using LiDAR-accurate measurements so there are no surprises mid-project.
Predictable Progress
Receiving daily video updates showing exactly what work completed that day—no chasing crews or wondering if anyone showed up. Handling all Mass Save rebates so the homeowner skips bureaucracy and keeps the savings.
Verified Performance
Receiving a system commissioned to specification with operational training before completion—knowing how to use it and knowing it works, backed by a 10-year labor warranty and craftsmanship guarantee.
- Maintenance Plan
Home Wellness Maintenance Plan engineering required
- Elevate Your Home Wellness
- Healthier Living Environment
Four Comprehensive Visits Per Year
10-Year Labor Match on parts for members.
Predictive Preservation
Sensor-Guided Vigilance
Visualized Infrastructure Health
Warranty-Backed Confidence
Preventive Maintenance Memberships
$49/ month
Essential Priority Care
- Complete system optimization to manufacturer standards whenever possible (twice annually)
- Priority routing ahead of non-member calls for faster response times
- Same-day emergency repair response when urgent issues arise
- 20% discount on parts
- 1 year labor warranty
$99/ month
Smart Monitoring & Protection
- Everything in Essential Priority Care, plus:
- Continuous leak detection sensors to prevent water damage before it starts
- Remote operational monitoring tracking system performance 24/7
- Indoor air quality alerts to particulate and humidity changes
- 20% discount on parts
- 5 year labor warranty
$149/ month
Complete System Wellness
- Everything in Smart Monitoring & Protection, plus:
- Annual video camera inspection of complete ductwork infrastructure
- Visual documentation of internal conditions invisible to standard maintenance
- Comprehensive mold testing verifying air pathway integrity
- 20% discount on parts
- 10 year labor warranty
- Technology-Driven Monitoring
- Sensors and data ensure proactive care
Business builds on referrals. After service, the team asks for a 5 ★ Google review to help other homeowners discover this level of documented care.
- Key Features
OUR FOUR PILLARS
Home Wellness
Breathing cleaner air and sleeping deeper through monitored humidity, filtration, and circulation—treating the home as part of total family wellness, not just temperature control.
Repair-First Mindset
Keeping thousands in the bank by exhausting every repair option before replacement enters the conversation. Equipment lasts longer and budgets stretch further when the default is fixing, not selling.
Craftsmanship & Follow-Through
Never chasing crews or wondering if they'll show up. Detailed pre-construction mapping, hit start dates without excuses, and commitments finished without drift—because schedules matter more than convenience.
Master-Craft Transparency
Seeing exactly what the technician sees—video proof sent to the phone before tools touch equipment. Local 617 mastery (Modern Home Experts' precision meets Charles Roche's decades of field expertise) backed by upfront scope and nothing to hide.
- About
Who We Are
Modern Home Experts was founded by Khalid Adem — a husband, father, Marine, and long-time Cambridge resident.
After immigrating from Ethiopia, growing up in Cambridge, serving in the Marine Corps, and spending over a decade in tech and another decade in construction project management, Khalid saw the need for a modern approach to home wellness.
- COMMUNITY PRESENCE
A Community-Rooted, Financially Smart Company
We use shared workspaces and satellite offices in the neighborhoods we serve to stay accessible and keep pricing fair.
Starting in Cambridge and expanding across Greater Boston.
We save you money and stay rooted in the community.